ChatHub
All your customer conversations in one place
The Problem
Your customers reach out through email, Instagram DMs, Facebook Messenger, and WhatsApp — but you're switching between five different tabs to respond. Messages get lost, response times suffer, and your team wastes hours just keeping track of conversations. ChatHub brings every customer conversation into one unified inbox inside your Shopify admin, so you never miss a message and can respond faster than ever.
How It Works
Connect your channels
Link your email, Instagram, Facebook, and WhatsApp accounts in minutes.
See all messages
Every conversation appears in one unified inbox inside Shopify.
Respond instantly
Reply to any channel without leaving your admin. See order history alongside each conversation.
Features
Unified inbox
Email, Instagram, Facebook, and WhatsApp all in one place.
Customer context
See order history, lifetime value, and notes alongside every conversation.
Team collaboration
Assign conversations, add internal notes, and track response times.
Quick replies
Save and reuse common responses to answer faster.
Mobile ready
Works on any device — respond from anywhere.
Smart notifications
Get alerted to VIP customers or urgent messages.
Simple, Transparent Pricing
Choose the plan that fits your store. All plans include full access to the dashboard.
Starter
- 2 channels
- 1 team member
- Unified inbox
Growth
- 4 channels
- 3 team members
- Quick replies
Pro
- Unlimited channels
- 10 team members
- Analytics dashboard
Enterprise
- Unlimited everything
- API access
- Priority support